I had not realised how much of a financial disservice I was doing to my business by not having Terms and Conditions in place. I am grateful to you Hazel for your expertise and speed at recognising facets of my business operation that needed the attention of Terms and Conditions. In fact, I would credit the form that my clients now sign for providing me with more income. Thank you.
Now my clients block book series of classes in advance, they note the cancellation policy and do not abuse it and more importantly, they sign happily and I do not have to worry or be embarrassed about verbally giving them the information.
I would not hesitate in recommending you to anyone in a similar position to me who teaches classes, workshops and one to one sessions in various locations around the country.