Thank you for the T&C’s you provided for me. They have certainly served me well this year with one client in particular that had cancelled some work and was seeking a refund for an up-front payment I took that enabled me to commence the work for them based on it going ahead. Just on this, your terms saved me just under £5,000 in a refund, which was good news from my perspective.
Phil Snelling, HR Bespoke Solutions
