On the 22nd March, I asked you to produce a “Pet Licence”. This document is used to formalise the arrangement between our landlords and tenants when it is agreed the tenants can keep a pet at the property. I sent over our current letter which is not of a formal nature to the purpose.
Within x2 days, Hazel came back to me to their proposal of the document of which was exactly what we were looking for and from the 1st April, all our lettings offices are using this document.
So it goes without saying – thank you Hazel for your usual fast, efficient and knowledgeable service.