Just a quick letter to thank you for the provison of Terms and Conditions for CopyWriter Pro.
Initially, you had a real battle on your hands to convince me of the value of your service for our kind of business. But, you were both resolute and patient. What clinched it for me was the idea that, when pitching for the business, having Ts & Cs is, in fact, a positive selling point. They enable us to come across as serious professionals. Only yesterday, we were taken on by an important new client and it was clear that the Ts & Cs were an element that created a favourable impression.
Throughout the process of composing the Ts & Cs, Hazel was diligent, efficient and genuinely concerned for our specific needs. The whole experience was a pleasure. Very many thanks and best wishes.