I find it quite interesting that when I asked the question “do you read terms and conditions”, the general answer was no. When I asked the question “would you sign a business to business contract before reading it”, the answer was very different. The point here is that terms and conditions are still a legally binding contract, so why the different view?
It is very important to read any contract prior to entering into the agreement, especially as a business because the law is not there to protect you like it is as a consumer. You could find your self in lengthy contracts, unable to leave and the other party has limited all their liability so far as allowed to by law and you are just pretty stuck. Reading it is one thing but making sure you understand it is another, terms are also always always worth negotiating. I have seen small business stuck with an overly expensive coffee machine for 5 years, and of course the common one of very unfair payment terms like 90 days. Lesson here is, always always read and if you need some guidance or support, we can help. https://www.bebconsultancy.co.uk/contract-management .
I have done a number of reviews this week, some being worse than others but pretty bad all the same. The point of having your own terms/contract in place is to protect you, it needs to be bespoke to your business. Copying someone else’s and adapting as you see fit will not be sufficient, loads of legal jargon and unclear clauses will not do this either.
Making sure there is no room for ambiguity and having terms that are clear and easy to read will encourage others to do business with you too. Think, who would you rather do business with? The company that has a 20 page contract that makes little sense where they probably don’t even understand it themselves or a company who has a clear set of terms that are easy to understand and in plain English? .. Exactly.
So what makes a good business to business contract?
I hope you now have a better idea of what makes a good contract. There are of course other areas to consider too, such as protecting your intellectual property, confidentiality, data protection, how complaints or discrepancies are dealt with and what happens once the term ends.
It is highly recommended that you get your contracts drafted by a professional and if you are not sure how good your current terms are then drop me an email. firstname.lastname@example.org